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Go to the shopEffective date: August 1, 2026
This Shipping Policy describes how Boture handles order processing, delivery timing, shipping charges, tracking, and delivery-related support for orders placed through our website.
We currently ship to eligible delivery addresses within the United States only.
Boture provides free standard shipping on U.S. orders. The checkout shipping line is normally shown as $0.00 USD.
Orders are generally processed within 1-3 business days. Business days for processing are Monday through Friday, excluding holidays. Our daily order cut-off is 6:00 p.m. (GMT-04:00). Orders submitted after that cut-off may enter processing on the following business day.
After shipment, standard transit usually takes 3-7 business days. Combined handling and transit normally results in a total estimated delivery window of 4-10 business days. These timeframes are estimates only and may vary.
When tracking is available, it is sent to the email address used during checkout after dispatch. Carrier tracking updates may take 24-48 hours to appear.
Customers are responsible for entering a complete and accurate shipping address. If an error is noticed, contact us promptly. We may be able to assist before the order moves fully into fulfillment, but address changes cannot be guaranteed after processing has begun.
Transit may be affected by carrier disruption, severe weather, holiday volume, restricted delivery access, or address-related problems. If tracking appears inactive for several days, contact us with your order number so we can review the shipment status.
If a shipment arrives damaged, incomplete, defective, or different from the order placed, contact us within 7 days after delivery. Please include the order number and clear supporting photos or video of the item, packaging, and shipping label. Return and resolution rules are explained in our Return and Refund Policy.
Boture
20 Haypress Rd, Cranbury, NJ 08512, United States
Email: support@boture.shop
Phone: +1 202-428-5787
Customer service hours: Monday-Friday, 9:00 a.m.-6:00 p.m. (GMT-04:00)
